The interview series with employees of the dataglobal Group
How long have you been working for the dataglobal Group?
Since 01.01.2024
What are your daily tasks and what do you focus on in your training?
I go through several departments in my training, but my focus is on Inside Sales. This includes the following activities:
- Order processing
- Quotation preparation
- Audit
- Processing e-mails
- Working with SalesForce (CRM) and Site (ERP)
- Amendment contracts
- Process notices of termination and record them in the systems
- Telephone reception
As I’ve only been in Sales so far, I can’t say anything about the other departments yet.
What do you particularly like about Sales at the dg Group?
I really enjoy customer contact and order processing.
I never thought I’d say this, but I’m particularly excited about the connection to math! I enjoy applying the things I learned at school and calculating amounts. I do this, for example, when creating maintenance tickets, the difference between maintenance and subscription and when entering an order in our “SITE” (ERP) system.
What is particularly important to you in training? Can the dg Group fulfill these requirements so far?
A trainee should be well received and also be allowed to take on responsibility. After just a short time, I was allowed to help out a lot and take on responsibility and, thanks to my nice colleagues and my trainer, I have fun at work every day – and you can even have breakfast or a snack in between! 😊
At the dataglobal Group, I also like the fact that I was immediately welcomed into the “family” and was even invited to the annual Christmas party before I started my apprenticeship.
I also find team building and communication very important, which the dg Group fully fulfills. I really like the fact that there are weekly meetings to clarify situations for everyone in the department and to discuss everything.
About once a month, there is also a meeting with all employees and the management to discuss a monthly review. There’s always something delicious to eat here too – and you can win me over with food anyway!😄
“A trainee should be well received and also be allowed to take on responsibility.”
Where do you see our goals in Sales? What challenges do we face?
A major goal at the moment is to convert as many customers as possible to subscription contracts, which of course poses challenges from time to time. We have to make a good case here and explain the benefits.
Another major goal is to analyze the monthly data in order to recognize how useful a campaign is, for example, and to react to it with changes if necessary.
How is the cooperation with colleagues and the general cooperation in the team and in the Group in general?
Cooperation is very good and everyone keeps an eye on ensuring that no one is put under pressure. If someone has too many tasks, the other person is happy to take on some of them.
How would you describe the corporate culture of the dg Group in your own words?
The dg Group has very nice employees and is an open, modern company.
Would you recommend the dataglobal Group as an employer? Why?
I would definitely recommend the dataglobal Group as a place to train or work. This is because of the points I have already mentioned:
- Super employee/trainer
- Modern and open culture
- Promotes learning (you learn a lot of new things!)
- Home office offers
- Lots of communication
- Delicious food once a month
- Team events/team building (e.g. our summer party)
- Flexible working hours
- Beautiful office furnishings with plants
Thank you very much for the interview, Pia!
Apply now to the dataglobal Group
Are you interested in becoming part of the dataglobal Group and working with us to realize the vision of the Digital Workplace for our customers? We are always on the lookout for new talent, whether in software development or in other areas such as sales, consulting, etc.
Take a look at our current vacancies and see if there is a suitable position for you. We look forward to hearing from you!