Support
Our commitment to your digital success
In today’s world of work, digital solutions are the key to efficiency and competitiveness. We understand how important reliable support is in order to exploit the full potential of your digital working environment. As your partner in the digital workplace, we are at your side for all questions and concerns relating to our solutions – from dataglobal to windream and eXpurgate to vysoft.
Our mission is to offer you not only innovative products, but also comprehensive and personal support so that you can rely on smooth use at all times. With fast, competent service and sound advice, we help you to overcome challenges and optimize your work processes in the long term.
Our products and your support team
dataglobal helps you to organize and securely archive your data. If you have any technical questions or problems, our expert support team is on hand to help.
Contact:
Phone: +49 40 35550 281
Email: support@dataglobal.de
Support hours: Monday through Friday, 9:00 a.m. – 5:00 p.m. – except on public holidays in Baden-Württemberg and December 24 and 31.
Protect your company from unwanted emails and phishing attacks with eXpurgate. If you have any questions about configuration or technical problems, we are here for you.
Contact:
Phone: +49 30 520053 130
Email: support@eleven.de
Support hours: Monday through Friday, 9:00 a.m. – 6:00 p.m. – except on national holidays and December 24 and 31.
windream is your solution for the structured administration and sharing of documents. Our support team will assist you with all questions concerning installation, usage and optimization.
Contact:
Phone: +49 234 9734 112
Email: support@windream.de
Support hours: Monday through Friday, 8:30 a.m. – 5:30 p.m. – except on national holidays and December 24 and 31.
vysoft supports you in optimally planning and managing your resources. Whether personnel, time or material – with vysoft you keep an overview and use your resources efficiently. Our support team will help you with all questions relating to the configuration and use of the software.
Contact:
Phone: +49 (0) 89 700 744 070
E-mail: support@vysoft.de
Support hours: Monday to Friday, 9:00 – 18:00
The dataglobal CS Support Assistant
In the event of support, we offer the Support Assistant as a simple way of recording and providing all the information required for the solution. The Support Assistant not only takes into account log and configuration data from dataglobal solutions, but also the system and application event log if required.
eXpurgate resources
Online support for windream
Would you prefer to use our uncomplicated online support? No problem! Simply make an appointment with your contact person and download one of the following clients.
Once the application has been started, please provide your contact person with the ID number.