{"id":6705,"date":"2025-03-09T10:24:15","date_gmt":"2025-03-09T10:24:15","guid":{"rendered":"https:\/\/dataglobalgroup.com\/succes-story\/tax-office-of-the-city-of-zurich\/"},"modified":"2025-05-20T05:51:05","modified_gmt":"2025-05-20T05:51:05","slug":"tax-office-of-the-city-of-zurich","status":"publish","type":"succes-story","link":"https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/","title":{"rendered":"Tax office of the city of Zurich"},"content":{"rendered":" \n
\n \n \n \n
\n

Tax office of the city of Zurich<\/h1> <\/div>\n
\n
Document archiving in public administration<\/div> <\/div>\n \n\n \n \n <\/div> \n\n\n \n \n\n \n <\/section>\n\n \n
\r\n
\r\n
\r\n
\r\n
\n
\n
\n
\n
\n
\n

Archiving of documents from mass printing with integration into specialist application at the tax office of the city of Zurich<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\n
\n
\n \n
\n
\n
\n
\n
\n
\n
\n

Task definition<\/h2>\n<\/div>\n<\/div>\n
\n
\n

The tax office of the Swiss municipality regularly generates tens of thousands of outgoing documents that are sent to citizens by post or electronically (tax invoices, reminders, etc.). The requirements of the supervisory authorities stipulate that all outgoing mail must be archived in an audit-proof manner in order to be able to provide proof of customer communication at a later date. Employees should be able to quickly obtain an overview of the communication that has taken place in the event of queries about the dispatch certificate from the end customer in order to be able to process the queries quickly and easily. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n <\/div>\n \n

\n
\n
\n
\n
\n
\n
\n

Solution<\/h2>\n<\/div>\n<\/div>\n
\n
\n

The shipping products generated by the specialist application are temporarily stored as a digital document together with the associated metadata and then transferred to the dataglobal CS archive indexed on the basis of this metadata. When the document is transferred to the archive, feedback is sent to the specialist application with information on how the archived document can be accessed again at any time. This means that all employees are then able to open any archived document directly from the archive from the specialist application in order to have access to all information to answer any queries. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n <\/div>\n <\/div>\n<\/section>\n

\n
\n \n
\n
\n
\n
\n
\n
\n
\n
\n
\n

Customer benefits<\/h2>\n<\/div>\n<\/div>\n
\n
\n

In addition to fulfilling regulatory requirements, the system not only increases convenience for employees in their daily use of the specialist application and in supporting end customers, but also makes work processes more efficient. In addition to cost benefits and faster case processing, citizen and employee satisfaction will also increase. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n <\/div>\n \n

\n
\n
\n
\n
\n

Department<\/h2>\n

Tax processing<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n <\/div>\n <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"

Public administration<\/p>\n","protected":false},"featured_media":5985,"template":"","story-category":[144],"class_list":["post-6705","succes-story","type-succes-story","status-publish","has-post-thumbnail","hentry","story-category-public-administration"],"acf":[],"yoast_head":"\nTax office of the city of Zurich - dataglobal Group GmbH<\/title>\n<meta name=\"description\" content=\"Successful archiving at the tax office of the city of Zurich: automatic indexing, secure storage & direct access to archived documents.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tax office of the city of Zurich - dataglobal Group GmbH\" \/>\n<meta property=\"og:description\" content=\"Successful archiving at the tax office of the city of Zurich: automatic indexing, secure storage & direct access to archived documents.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/\" \/>\n<meta property=\"og:site_name\" content=\"dataglobal Group GmbH\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-20T05:51:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dataglobalgroup.com\/wp-content\/uploads\/2025\/03\/Teaser_Success_Story_StadtZuerich_weiss.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/success-story\\\/tax-office-of-the-city-of-zurich\\\/\",\"url\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/success-story\\\/tax-office-of-the-city-of-zurich\\\/\",\"name\":\"Tax office of the city of Zurich - dataglobal Group GmbH\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/success-story\\\/tax-office-of-the-city-of-zurich\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/success-story\\\/tax-office-of-the-city-of-zurich\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/dataglobalgroup.com\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/Teaser_Success_Story_StadtZuerich_weiss.jpg\",\"datePublished\":\"2025-03-09T10:24:15+00:00\",\"dateModified\":\"2025-05-20T05:51:05+00:00\",\"description\":\"Successful archiving at the tax office of the city of Zurich: automatic indexing, secure storage & direct access to archived documents.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/success-story\\\/tax-office-of-the-city-of-zurich\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/success-story\\\/tax-office-of-the-city-of-zurich\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/success-story\\\/tax-office-of-the-city-of-zurich\\\/#primaryimage\",\"url\":\"https:\\\/\\\/dataglobalgroup.com\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/Teaser_Success_Story_StadtZuerich_weiss.jpg\",\"contentUrl\":\"https:\\\/\\\/dataglobalgroup.com\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/Teaser_Success_Story_StadtZuerich_weiss.jpg\",\"width\":800,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/success-story\\\/tax-office-of-the-city-of-zurich\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Tax office of the city of Zurich\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/\",\"name\":\"dataglobal Group GmbH\",\"description\":\"The World is your Workplace\",\"publisher\":{\"@id\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/#organization\",\"name\":\"dataglobal Group GmbH\",\"url\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/dataglobalgroup.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/Logo.svg\",\"contentUrl\":\"https:\\\/\\\/dataglobalgroup.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/Logo.svg\",\"width\":114,\"height\":32,\"caption\":\"dataglobal Group GmbH\"},\"image\":{\"@id\":\"https:\\\/\\\/dataglobalgroup.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Tax office of the city of Zurich - dataglobal Group GmbH","description":"Successful archiving at the tax office of the city of Zurich: automatic indexing, secure storage & direct access to archived documents.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/","og_locale":"en_US","og_type":"article","og_title":"Tax office of the city of Zurich - dataglobal Group GmbH","og_description":"Successful archiving at the tax office of the city of Zurich: automatic indexing, secure storage & direct access to archived documents.","og_url":"https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/","og_site_name":"dataglobal Group GmbH","article_modified_time":"2025-05-20T05:51:05+00:00","og_image":[{"width":800,"height":600,"url":"https:\/\/dataglobalgroup.com\/wp-content\/uploads\/2025\/03\/Teaser_Success_Story_StadtZuerich_weiss.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/","url":"https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/","name":"Tax office of the city of Zurich - dataglobal Group GmbH","isPartOf":{"@id":"https:\/\/dataglobalgroup.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/#primaryimage"},"image":{"@id":"https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/#primaryimage"},"thumbnailUrl":"https:\/\/dataglobalgroup.com\/wp-content\/uploads\/2025\/03\/Teaser_Success_Story_StadtZuerich_weiss.jpg","datePublished":"2025-03-09T10:24:15+00:00","dateModified":"2025-05-20T05:51:05+00:00","description":"Successful archiving at the tax office of the city of Zurich: automatic indexing, secure storage & direct access to archived documents.","breadcrumb":{"@id":"https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/#primaryimage","url":"https:\/\/dataglobalgroup.com\/wp-content\/uploads\/2025\/03\/Teaser_Success_Story_StadtZuerich_weiss.jpg","contentUrl":"https:\/\/dataglobalgroup.com\/wp-content\/uploads\/2025\/03\/Teaser_Success_Story_StadtZuerich_weiss.jpg","width":800,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/dataglobalgroup.com\/en\/success-story\/tax-office-of-the-city-of-zurich\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/dataglobalgroup.com\/en\/"},{"@type":"ListItem","position":2,"name":"Tax office of the city of Zurich"}]},{"@type":"WebSite","@id":"https:\/\/dataglobalgroup.com\/en\/#website","url":"https:\/\/dataglobalgroup.com\/en\/","name":"dataglobal Group GmbH","description":"The World is your Workplace","publisher":{"@id":"https:\/\/dataglobalgroup.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dataglobalgroup.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/dataglobalgroup.com\/en\/#organization","name":"dataglobal Group GmbH","url":"https:\/\/dataglobalgroup.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/dataglobalgroup.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/dataglobalgroup.com\/wp-content\/uploads\/2025\/01\/Logo.svg","contentUrl":"https:\/\/dataglobalgroup.com\/wp-content\/uploads\/2025\/01\/Logo.svg","width":114,"height":32,"caption":"dataglobal Group GmbH"},"image":{"@id":"https:\/\/dataglobalgroup.com\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/dataglobalgroup.com\/en\/wp-json\/wp\/v2\/succes-story\/6705","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dataglobalgroup.com\/en\/wp-json\/wp\/v2\/succes-story"}],"about":[{"href":"https:\/\/dataglobalgroup.com\/en\/wp-json\/wp\/v2\/types\/succes-story"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dataglobalgroup.com\/en\/wp-json\/wp\/v2\/media\/5985"}],"wp:attachment":[{"href":"https:\/\/dataglobalgroup.com\/en\/wp-json\/wp\/v2\/media?parent=6705"}],"wp:term":[{"taxonomy":"story-category","embeddable":true,"href":"https:\/\/dataglobalgroup.com\/en\/wp-json\/wp\/v2\/story-category?post=6705"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}