{"id":6701,"date":"2025-02-28T14:15:00","date_gmt":"2025-02-28T14:15:00","guid":{"rendered":"https:\/\/dataglobalgroup.com\/support\/"},"modified":"2026-08-17T07:23:07","modified_gmt":"2026-08-17T07:23:07","slug":"support","status":"publish","type":"page","link":"https:\/\/dataglobalgroup.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":" \n
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Support<\/h1>
Your support for dataglobal, windream and vysoft – Quick help and solutions at a glance!<\/div> <\/div>\n \n\n \n \n <\/div> \n\n\n \n \n\n \n <\/section>\n\n \n\n
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Our commitment to your digital success<\/h2>\n <\/div>\n \n
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In today’s working world, digital solutions are the key to efficiency and competitiveness. We understand how important reliable support is to realize the full potential of your digital working environment. As your partner in the field of Digital Workplace<\/strong>, we are at your side for all questions and concerns relating to our solutions – from dataglobal<\/strong> to windream<\/strong> and vysoft<\/strong>. <\/p>\n

Our mission is to offer you not only innovative products, but also comprehensive and personal support so that you can rely on smooth use at all times. With fast, competent service and sound advice, we help you to overcome challenges and optimize your work processes in the long term. <\/p>\n <\/div>\n <\/div>\n<\/section>\r\n

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Our products and your support team<\/h2>\n <\/div>\r\n
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\r\n dataglobal CS Support<\/strong>\r\n <\/span>\r\n <\/div>\r\n
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dataglobal helps you to organize and securely archive your data. If you have any technical questions or problems, our expert support team is on hand to help. <\/p>\n

Contact:
\nPhone: +49 211 540 23 881<\/span>
\nEmail: support@dataglobal.de
\nSupport hours: Monday through Friday, 9:00 a.m. \u2013 5:00 p.m. \u2013 except on public holidays in Baden-W\u00fcrttemberg and December 24 and 31.<\/p>\n <\/div>\r\n <\/div>\r\n

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\r\n windream Support<\/strong>\r\n <\/span>\r\n <\/div>\r\n
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windream is your solution for the structured administration and sharing of documents. Our support team will assist you with all questions concerning installation, usage and optimization. <\/p>\n

Contact:<\/p>\n

Phone: +49 211 540 23 812<\/span>
\nEmail: support-windream@dataglobal.com<\/a>
\nSupport hours: Monday through Friday, 8:30 a.m. \u2013 5:30 p.m. \u2013 except on national holidays and December 24 and 31.<\/p>\n <\/div>\r\n <\/div>\r\n

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\r\n vysoft Support<\/strong>\r\n <\/span>\r\n <\/div>\r\n
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vysoft supports you in optimally planning and managing your resources. Whether personnel, time or material – with vysoft you keep an overview and use your resources efficiently. Our support team will help you with all questions relating to the configuration and use of the software. <\/p>\n

Contact:<\/p>\n

Phone: +49 (0) 89 700 744 070<\/p>\n

E-mail: support-vysoft@dataglobal.com<\/span><\/p>\n

Support hours: Monday to Friday, 9:00 – 18:00<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\n

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The dataglobal CS Support Assistant<\/h2>\n <\/div>\n \n
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In the event of support, we offer the Support Assistant<\/strong> as a simple way of recording and providing all the information required for the solution. The Support Assistant not only takes into account log and configuration data from dataglobal solutions, but also the system and application event log if required. <\/p>\n